Price Matching

Here at Scooters Direct we like to ensure we are offering the best shopping experience and prices for our customers. We have a team dedicated to making sure our website is as good as it can be, with up-to-date, fair pricing. If you have seen a product we stock cheaper elsewhere and it matches the below conditions, please get in contact!

How to request a price match

To request a price match, please fill out the form below ensuring you include all the required fields .
Our customer service team will review this and should your price match be approved, will get back in touch via email.

Price match conditions

  • The competitor must be UK based and stock sold directly to the customer
  • The product must be in stock
  • The price must still be lower inclusive of delivery costs
  • The product is not part of a sale, clearance or be a pricing error
  • The product must be brand new, unused and unopened
  • The price must not be part of any membership discounts or personal vouchers
  • The product must be genuine, UK stock (no grey imports) and include the full manufacturers warranty
  • The product must be displayed online where its price and stock status can be verified
  • Price matching cannot be used in conjunction with any other offers/vouchers
  • We cannot match Auctions (such as eBay) or Marketplaces
Your message has been passed to our customer services team. If a price match is possible with this criteria they will contact you with a purchasing link. Thank you for your time.
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⚠️ LEGAL WARNING: Privately-owned e-scooters can not be used on public highways (roads/pavements/cycle lanes/bridleways). E-scooters should only be used on private property with the landowner’s consent. Appropriate protective equipment should be worn at all times.